We are based on Ventura Blvd in Woodland Hills and deliver across the west San Fernando Valley. The quickest way to check your address is to enter your zip code on the shop page. If it is inside our zone the menu opens; if not, you will see a message and can call us to ask, because we do add zones as demand grows.
Monday to Friday: 8:00am to 10:00pm
Saturday and Sunday: 9:00am to 10:00pm
Last orders go out 30 minutes before close. Orders placed after that are queued for the next morning and you will get a text when the driver is on the way.
There is no delivery fee. The price on the menu plus tax is what you pay.
You will get a text when your order is confirmed and another when the driver is on the way. If you need it at a specific time, add a note at checkout or call us and we will do our best to schedule it.
A valid government-issued photo ID (driver license, state ID or passport) showing you are 21 or older. Medical patients aged 18 to 20 need their ID plus their physician recommendation. The name on the ID has to match the name on the order. The driver cannot leave the order with a roommate, a neighbor, a doorman or on the porch. This is state law, not our rule, and the driver cannot make exceptions.
Please have your payment ready. We accept cash and debit at the door. Drivers carry limited change, so exact cash helps.
We deliver to homes and private residences, including apartments and gated communities (add the gate code to your order notes). We cannot deliver to public places such as parks and street corners, to schools or daycare centers, to hotels or short-term rentals, to workplaces, or to a vehicle. If the delivery address turns out to be one of these, the driver will not complete the delivery.
Online: browse the menu, add to cart, check out. First-time customers create an account and upload a photo of their ID once; after that you only show it at the door.
By phone: call (818) 835-9525 during delivery hours and a team member will take your order and read back the total.
Call us as soon as possible. If the driver has not left yet, we can change or cancel without any charge. Once the driver is on the road we can still cancel, but repeated cancellations at the door, or orders refused because of a missing ID, may result in a restocking fee or a hold on the account.
Check the bag before the driver leaves if you can. If something is missing, damaged or not what you ordered, tell the driver or call us within 48 hours with your order number and a photo. We will replace the item or credit your account. Because cannabis is a regulated product we cannot accept returns of opened or used items, and we cannot refund for effect or preference.
Call or text (818) 835-9525 during business hours. Someone at the store will answer; we do not use an outsourced call center.